Call Center Agent

• Handle incoming calls and customer inquiries in a professional manner.
• Provide accurate information about products and services to customers.
• Resolve customer complaints and issues efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve overall customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years (Fresh graduates are welcome).
• Skills and Competencies: Proficient in English, both spoken and written.
• Qualities and Traits: Strong communication skills and a customer-centric attitude.
• Responsibilities and Duties: Ability to multitask and work under pressure.
• Working Conditions: Must be able to work in a fast-paced environment.