Call Center Agent

On-site - Lapu-Lapu No Exp Required High/Senior High School Contract

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Job Description

Government Mandated Benefits

Handle inbound and/or outbound customer calls to provide information, resolve issues, and ensure customer satisfaction. Duties include responding to inquiries, processing requests, troubleshooting problems, and maintaining accurate records of interactions.

Excellent communication and interpersonal skills.

Strong problem-solving and multitasking abilities.

Proficiency in computer systems and CRM tools.

Ability to handle high-stress situations calmly.

High school diploma or equivalent; some roles may require previous customer service experience.

Flexibility to work in shifts, including weekends and holidays.

If the position requires you to work overseas, please be vigilant and beware of fraud.

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