Job Description
Description
- Respond to customer inquiries via phone, email, or chat in a timely manner.
- Provide accurate information about products and services to enhance customer experience.
- Assist in resolving customer complaints and issues efficiently.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service quality and share best practices.
Requirements
- Educational Qualifications: Diploma in a relevant field
- Experience Level: 1–3 years
- Skills and Competencies: Strong communication and interpersonal skills
- Responsibilities and Duties: Ability to work in a fast-paced environment
- Qualities and Traits: Customer-oriented with strong problem-solving abilities
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