Job Description

Description

  • Respond to customer inquiries via phone, email, or chat in a timely manner.
  • Provide accurate information about products and services to enhance customer experience.
  • Assist in resolving customer complaints and issues efficiently.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve service quality and share best practices.

Requirements

  • Educational Qualifications: Diploma in a relevant field
  • Experience Level: 1–3 years
  • Skills and Competencies: Strong communication and interpersonal skills
  • Responsibilities and Duties: Ability to work in a fast-paced environment
  • Qualities and Traits: Customer-oriented with strong problem-solving abilities

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