Call Center Agent

On-site - Manila 1-3 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Provide accurate information about products and services to enhance customer experience.
• Assist in resolving customer complaints and issues efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service quality and share best practices.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 1–3 years
• Skills and Competencies: Strong communication and interpersonal skills
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