Job Description
WE ARE HIRING CALL CENTER SALES AGENTS
You will be answering outbound calls to customers who want to place orders, respond to inquiries.
Responsibilities and Duties:
- Answering outbound calls
- Deliver prepared sales scripts to persuade potential customers to purchase a product
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Upsell products and services
- Other duties as assigned
Qualifications and skills:
- Fluent English speaking is required
- Proven work experience as a Sales Agent or relevant role
- 1-3 years of experience in a call center environment
- Knowledg...
You will be answering outbound calls to customers who want to place orders, respond to inquiries.
Responsibilities and Duties:
- Answering outbound calls
- Deliver prepared sales scripts to persuade potential customers to purchase a product
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Upsell products and services
- Other duties as assigned
Qualifications and skills:
- Fluent English speaking is required
- Proven work experience as a Sales Agent or relevant role
- 1-3 years of experience in a call center environment
- Knowledg...
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