Job Description
- Assist customers with inquiries and provide solutions.
- Handle high volumes of inbound calls professionally.
- Maintain customer records accurately.
- Resolve complaints and ensure customer satisfaction.
- Collaborate with team members to improve service quality.
- Adhere to company policies and procedures.
- Meet performance targets and maintain positive communication.
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Strong command of the English language, excellent communication skills, and active listening abilities.
- Responsibilities and Duties: Handle inbound and outbound calls, assist customers, resolve issues, and provide information.
- Working Conditions: Office environment with standard wor...
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