Call Center Agent

On-site - Rizal Fresh Graduate/Student Diploma Full-time

Job Description

• Answer incoming calls from customers in a professional and courteous manner
• Provide accurate and helpful information to customers
• Resolve customer inquiries and complaints
• Process orders and handle returns
• Upsell products and services
• Maintain accurate records of customer interactions
• Meet call center performance metrics
• Participate in team meetings and training sessions

Qualifications

• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent communication and interpersonal skills
• Strong problem-solving skills
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite

If the position requires you to work overseas, please be vigilant and beware of fraud.

• withholds your ID,