Job Description
We are seeking passionate Call Center Agents to join our growing team at our Cagayan de Oro site. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time role, offering competitive pay and opportunities for career development.
What you'll be doing
Handling inbound and outbound calls from customers and clients
Resolving customer inquiries and complaints in a professional and timely manner
Providing accurate information and guidance to customers
Maintaining detailed records of all customer interactions
Identifying opportunities to improve customer satisfaction and service delivery
Adhering to all company policies and procedures
What we're looking for
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work effectively in a fast-paced, high-volume environm...
What you'll be doing
Handling inbound and outbound calls from customers and clients
Resolving customer inquiries and complaints in a professional and timely manner
Providing accurate information and guidance to customers
Maintaining detailed records of all customer interactions
Identifying opportunities to improve customer satisfaction and service delivery
Adhering to all company policies and procedures
What we're looking for
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work effectively in a fast-paced, high-volume environm...
Apply for this Position
Ready to join TORCH Solutions? Click the button below to submit your application.
Submit Application