Job Description

We are seeking passionate Call Center Agents to join our growing team at our Cagayan de Oro site. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time role, offering competitive pay and opportunities for career development.

Responsibilities

  • Handling inbound and outbound calls from customers and clients
  • Resolving customer inquiries and complaints in a professional and timely manner
  • Providing accurate information and guidance to customers
  • Maintaining detailed records of all customer interactions
  • Identifying opportunities to improve customer satisfaction and service delivery
  • Adhering to all company policies and procedures

Qualifications

  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to work effectively in a fast-...

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