Job Description

Overview

Full-Time

MCI is a technology-enabled business services company with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. We are committed to fostering an environment where professionals can build meaningful careers and access continuous learning and development opportunities.

Position

Collections Representatives who are professional, empathetic, and motivated to help customers resolve outstanding balances while maintaining respectful and solution-focused interactions.

Key Responsibilities

  • Cu...

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