Job Description
Call Center Customer Support Representative (CSR)
Location:
Onsite, Austin, TX
Pay Rate: $20.00 per hour
Employment Type: Temporary to Hire
Position Overview
We are seeking a reliable and customer-focused Call Center Customer Support Representative to provide high-volume inbound phone support for Medicaid providers and clients. This role requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering accurate and unbiased information. The ideal candidate thrives in a structured, performance-driven contact center environment and is committed to meeting strict attendance and quality standards.
Schedule Requirements
Must be available to work any eight-hour shift between 7:00 AM and 7:00 PM
Schedule change requests cannot be accommodated during the first 90 days
Key Responsibilities
Respond to high-volume inbound calls in a prompt, courteous, and professional manner
Provide unbias...
Location:
Onsite, Austin, TX
Pay Rate: $20.00 per hour
Employment Type: Temporary to Hire
Position Overview
We are seeking a reliable and customer-focused Call Center Customer Support Representative to provide high-volume inbound phone support for Medicaid providers and clients. This role requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering accurate and unbiased information. The ideal candidate thrives in a structured, performance-driven contact center environment and is committed to meeting strict attendance and quality standards.
Schedule Requirements
Must be available to work any eight-hour shift between 7:00 AM and 7:00 PM
Schedule change requests cannot be accommodated during the first 90 days
Key Responsibilities
Respond to high-volume inbound calls in a prompt, courteous, and professional manner
Provide unbias...
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