Call Center -- Customer Service Representative

<b>Job Title: Client Support Service / Customer Service Representative<br /> Job Location: Columbus, OH, 43219</b><br /> <b>Job Duration: 6 Months + Extension<br /> <br /> Preference for 1 of the following criteria:</b> <ul> <li>College Degree</li> <li>Previous contact center experience</li> </ul> <b>Position Description:</b> <ul> <li>Client Support Service Professionals handle incoming phone calls regarding service inquiries for brokerage accounts.</li> <li>Calls will need to be responded to with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.</li> <li>Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries.</li> <li>Successful applicants will be highly profe...