Job Description

A leading tech solutions company in the Philippines is seeking a Manager, Call Center Operations to oversee team performance and enhance customer satisfaction. The ideal candidate will possess 5-8 years of call center experience, with proven leadership skills and the ability to motivate teams to achieve sales and operational targets. This role involves training Supervisors, collaborating with various departments, and ensuring adherence to company policies. The company offers competitive pay and benefits, creating a supportive work environment.
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