Job Description

A leading call center company is seeking a Team Leader, Operations to supervise a group of associates and ensure performance metrics are met. You will be responsible for coaching and motivating your team, managing escalated calls, and maintaining positive engagement. The ideal candidate holds an Associate’s degree and has 2-4 years of relevant experience. Strong communication skills are essential. This role requires working flexibility to adapt to team and business needs.
#J-18808-Ljbffr

Apply for this Position

Ready to join Concentrix? Click the button below to submit your application.

Submit Application