Job Description

A leading call center service provider is seeking a Team Leader to supervise call center associates in Muntinlupa, Philippines. The individual will coach team members to achieve performance expectations, manage their employment status, and ensure customer service delivery meets KPIs. The ideal candidate should possess an Associate's degree and have 2-4 years of relevant experience, coupled with strong communication skills and the ability to lead under pressure. This role offers a flexible schedule and opportunities for growth.
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