Job Description
Call center operator vacancy in Ajman UAE
Call Center Operator (English Speaking) - Ajman, UAE
Our company is seeking highly motivated and dynamic individuals to join our team as Call Center Operators in Ajman, UAE. As a Call Center Operator, you will be responsible for managing inbound and outbound calls, providing excellent customer service and support to our clients.
Responsibilities:
- Answer incoming calls in a professional and courteous manner
- Respond to customer inquiries and provide accurate information about our products and services
- Maintain a high level of professionalism on all calls and ensure customer satisfaction
- Handle complaints or issues with patience and empathy, escalating to the appropriate department when necessary
- Make outbound calls to potential clients for sales and marketing purposes
- Update customer database with relevant information obtained during calls
- Meet daily call quotas and targets set by the company
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