Call center operator

Call center operator vacancy in Ajman UAE

nationalities Call Center Operator
Our company is currently seeking a Call Center Operator to join our team in Ajman, UAE. As a Call Center Operator, you will be responsible for handling incoming and outgoing calls, providing excellent customer service, and resolving customer inquiries and complaints in a timely manner.
Responsibilities:
- Answering incoming calls and transferring them to the appropriate department or individual
- Making outbound calls to follow up on customer inquiries or complaints
- Providing accurate information to customers regarding products, services, and company policies
- Handling customer complaints and resolving them in a professional manner
- Updating customer records with relevant information
- Maintaining a positive attitude and delivering excellent customer service at all times
Requirements:
- Fluency in English (additional languages are a plus)
- Excellent communicati...