Job Description

  • Handle customer concerns through calls, chat, or email
  • Provide accurate information and quality service
  • Resolve issues efficiently while ensuring customer satisfaction
  • Adhere to company policies and service standards
  • Achieve performance metrics such as quality, accuracy, and productivity

Requirements

  • High School Graduate or higher
  • With or without BPO experience – fresh graduates are encouraged to apply!
  • Strong English communication and comprehension skills
  • Willing to work onsite in Ayala, Makati
  • Amenable to shifting schedules, weekends, and holidays

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