Call Center Representative

We are looking for a results-driven Sales Specialist with expertise in the Banking, Financial Services, and Insurance (BFSI) domain to join our BPO team. In this role, you will handle end-to-end sales processes for financial products and services on behalf of leading global clients. You’ll serve as a key liaison between financial institutions and their customers—building trust, educating prospects, and closing deals in a high-volume call center environment.

• Conduct outbound calls to prospects and respond to inbound inquiries related to banking, insurance, or investment services
• Generate qualified leads and convert opportunities into closed sales
• Educate customers on financial products such as personal loans, credit cards, term insurance, or mutual funds
• Ensure strict adherence to compliance, data privacy, and regulatory standards (e.g., AML, KYC)
• Use CRM tools to log activities, manage pipelines, and report on ...