Call Center Representative

Overview

Handle high volume incoming emails while adhering to quality standards, by accepting ownership for effectively solving customer issues, complaints, and inquiries, and by keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

• Handle high volume incoming emails while adhering to quality standards, accepting ownership for solving customer issues, complaints, and inquiries, and maintaining customer satisfaction.

Qualifications

• Proven experience in account management, sales or pitching, preferably in an e-commerce or retail environment.
• Strong communication and interpersonal skills.
• Problem-solving mindset with a focus on results.
• Self-motivated and able to work independently.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects simultaneously.