Call Center Representative

On-site - Rizal 1-3 Yrs Exp Bachelor Full-time

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Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

• Handle inbound and outbound customer calls efficiently.
• Provide excellent customer service and support to resolve inquiries.
• Document customer interactions accurately in the system.
• Collaborate with team members to improve service quality.
• Meet performance metrics and targets consistently.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years (Entry-level position; no experience required).
• Skills and Competencies: Strong English language proficiency; excellent communication skills.
• Qualities and Traits: Positive attitude, patience, and ab...