Call Center Representative

CALL CENTER - CUSTOMER SERVICE REPRESNTATIVE Hourly Rate: Starting at $21/hr. Self advance to $24/hr! The Call Center Customer Service Representative position is responsible for delivering superior customer service in a prompt, professional, and courteous manner to ensure concerns are resolved and customer satisfaction and loyalty are achieved. This position will require excellent communication skills, high level proficiency of computer skills, acute attention to detail with the ability to multi-task and a strong customer service background with experience handling high volume inbound calls from customers. Key Responsibilities and Duties: Self-Promote by mastering Levels 1 through 3 (Resi/Comm/Temp Serv) to assist all customers across all regions. Assist customers with goal of achieving customer satisfaction on every call. Learn in-house information library and application system to enter payments, work orders for deliveries, exchanges, etc. Manage 70 - 120 incoming calls per day. Accu...