Call Center Scheduling Manager

At TrueCare, we believe that everyone deserves access to excellent healthcare.  For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare.  Joining us is just a click away.  Health inside. Welcome in.
Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a Health Center Manager II and help make a meaningful impact in the lives of patients who need it most.
Your Role & Impact
The Call Center Scheduling Manager oversees daily operations of the TrueCare's centralized call center, ensuring efficient and patient-centered communication across all service lines and scheduling platforms including phone calls, texts, and MyChart messages. This role is responsible for managing call center staff, optimizing scheduling and access workflows, and implementing process improvements to enhance patient experience and operational efficiency. The C...