CALL CENTRE CUSTOMER EXPERIENCE AGENT - WA

CALL CENTRE CUSTOMER EXPERIENCE AGENT - WA

Winc is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers’ needs.

ROLE PURPOSE

As a Customer Experience (CX) Agent , you will be responsible for supporting a wide range of enquiries from both external customers and our internal sales team. You will interact with customers via phone, chat, and email, ensuring each interaction is clear, efficient, and customer-focused.

Our team’s purpose is to deliver effortless service experiences while continuously identifying opportunities to improve processes, enhance satisfaction, and strengthen customer relationships.

The start date will be in early Fe...