Call centre - Entry Level

About Our Client

Our client is a an established leader in customer account management, partnering with major Australian telecommunications providers. They specialise in supporting customers with a strong focus on empathy, flexible solutions and responsible financial practices. Their Gold Coast office, based in Varsity Lakes, offers a lively and supportive call‑centre environment. The team is known for its positive energy, strong camaraderie, social culture and great banter across the floor. Comprehensive training, genuine career development pathways and down‑to‑earth leadership make this an ideal environment for someone who thrives in a people‑driven workplace.

Job Description

Working within a high performing customer service and collections team, you will be speaking with existing customers who have missed payments and need assistance getting back on track. This is an inbound and outbound calling role, but not cold calling. Customers are already aware...