Job Description

Call Handler

Social Housing Repairs (Temp to Perm)
Walton On Thames
Monday – Friday, 8:00am – 5:00pm
£16.22 per hour (Umbrella) – Weekly Pay


Are you a confident communicator with a passion for helping people? Do you thrive in a fast-paced, customer-focused environment? We’re looking for an organised and empathetic Call Handler to join a leading provider of social housing maintenance services — a company known for improving communities and making a real difference to residents’ lives.


The Role


As a Call Handler, you’ll be the first point of contact for residents reporting repairs or maintenance issues in their homes. You’ll handle inbound and outbound calls, accurately log details on internal systems, and ensure every customer receives a positive, professional experience from start to finish.


Day-to-Day Responsibilities

  • Receive inbound calls from social housing clients seeking to book appointments...

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