Caller

This is a full-time role for a Caller. The responsibilities include making outbound calls to clients, customers, or leads, responding to inquiries efficiently, providing accurate information, and capturing essential data. Additional tasks may involve maintaining records of conversations, following up on previous interactions, and ensuring customer satisfaction. Effective communication with internal teams to relay client feedback or concerns is essential.

Qualifications

• Strong communication and interpersonal skills to build rapport and interact professionally with clients or customers.
• Ability to manage multiple tasks, prioritize effectively, and stay organized in remote working conditions.
• Basic proficiency in computer systems and familiarity with Customer Relationship Management (CRM) software or other communication tools.
• Problem-solving abilities, attention to detail, and excellent listening skills.
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