Calling + Content Creator Executive

The Calling Content Creator Executive will handle all patient-related calling activities daily calls follow-ups lead conversion while also creating engaging digital content for the hospital s social media website and marketing campaigns This role requires excellent communication skills patient-handling ethics and creativity in content development Key Responsibilities1 Calling Responsibilities Daily Calls Make daily outbound calls to new inquiries and walk-in patients Provide clear information about hospital services doctors treatments timings and pricing Maintain call logs and update CRM or Excel sheets regularly Follow-Up Calls Follow up with patients who booked appointments but have not visited Ensure post-treatment follow-ups to check patient recovery and satisfaction Gather patient feedback and escalate concerns if needed Lead Calls Lead Management Contact leads generated from ads social media website forms and WhatsApp Convert le...