Job Description

A government department in Australia is seeking an experienced EL1 Consumer Experience Standards Specialist to lead the development and maintenance of customer experience technology guidelines. You will work across various teams to ensure high-quality customer experiences for Australia's Digital ID system and CDR frameworks. The ideal candidate has a strong understanding of digital service design, excellent communication skills, and the ability to translate complex requirements into intuitive user experiences. This full-time position is based in Canberra.
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