Job Description

Position Overview

The Candidate Support Advisor (CSA) works closely with a team of recruiters in a fast-paced recruiting service organization. The CSA is an integral partner in managing recruiting activities and delivering exceptional candidate and hiring manager experience. The ideal incumbent will be an organisational champion, work effectively with internal and external hiring manager, recruiters and candidates, possess great communication and time management skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build a great organization through hiring of talent.

Responsibilities

  • Acts as direct line support for a designated region enabling recruiters and hiring managers to attract, interview and onboard new Autodesk employees

  • Deliver consistent and timely operational & administrative recruitment services/support, ensuring high quality and efficiency

  • Be a key user of the Workday Recruiting system and other related tools

  • Assist hiring managers on the recruiting process and system awareness

  • Manage job posting on internal and external career portal (including government job boards)

  • Schedule interviews by working directly with candidates and hiring managers

  • Coordinate post-interview debrief scheduling

  • Maintain the calendar of upcoming events and interviews

  • Provide follow-up correspondence to hiring managers/recruiters/candidates on interview status via phone and email

  • Manage offer preparation, validation, and extension to selected candidates, initiate background investigations for new hires where applicable

  • Manage hire processing in Workday Recruiting system

  • Identify opportunities to improve candidate experience and scheduling efficiency

  • Manage all pre-onboarding activities, not limited to collection of all mandatory information/documents, welcome email

  • Support with candidates interview travel reimbursements

    • Minimum Qualifications

  • Ability to produce excellent quality deliverables, which comes from a focus on detail and operational excellence, adherence to Service Level Agreements, and being solutions focused

  • Excellent functional skills on HR Systems (Workday, Workday Recruiting, Outlook, Excel, Word, etc.)

  • Strong team player who remains positive during challenging assignments

  • Good organisational skills and attention to detail, able to juggle and prioritise multiple tasks simultaneously

  • Experience to work in a fast-paced environment with high volume and complexity

  • Great communicator, with experience of dealing with a variety of audiences at all organisational levels

  • At least 2 years’ experience in a similar capacity/recruitment shared services role

  • Degree/Diploma

  • Ability to maintain confidentiality at all times

  • Excellent technical skills (Excel, Word), as well as experience of HR systems such as Workday and supporting tools such as Service Now

    • #LI-JM1

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