Capability Architect – Risk, Compliance & Operational Governance

Lead risk, compliance & governance uplift across complex telco services Turn identified regulatory & operational risks into practical, embedded controls Shape how services become compliant, auditable and truly supportable in BAU,

• Lead risk, compliance & governance uplift across complex telco services
• Turn identified regulatory & operational risks into practical, embedded controls
• Shape how services become compliant, auditable and truly supportable in BAU

About the Role: 

We are seeking a governance-first Capability Architect with a strong technical background in telco or managed network services.

You’ll work across existing products and services – managed networks, security services and other telco/ICT offerings – to unpack known risks, design controls, uplift documentation and ensure services meet regulatory, quality and operational standards.

You will:

• Analyse existing services to understand regulatory, operational and documentation risks
• Define and embed controls, governance checkpoints and assurance activities
• Drive ISO9001/20000-aligned documentation and repeatable quality practices
• Govern CMDB, service modelling, naming standards and data integrity
• Work with BAs, Delivery Managers, Risk, Legal, Data Governance, Internal Audit, Engineering and Operations to ensure services are safe and supportable in BAU

This is not a traditional solution architect role – if your focus is pure solution design without substantive risk, compliance or governance experience, this won’t be the right fit.

About You: You bring a blend of technical depth and governance mindset and are comfortable navigating complex telco environments, frameworks and stakeholders.

You will ideally have:

• Experience in telco and/or managed service provider environments (e.g. networking, UC, SD-WAN, managed networks)
• Strong background in risk, regulatory compliance and operational governance
• Exposure to obligations such as ACMA, MTCO, CDR privacy, PSPF/ATO
• Solid understanding of ITIL service transition and the Design → Build → BAU lifecycle
• Proven experience in documentation quality, ISO9001/20000 practices and CMDB/service modelling
• Strong stakeholder engagement skills and the ability to lead workshops to unpack and resolve complex risks

What’s on Offer:

• 12-month fixed term contract with a competitive salary
• High-impact role in a dedicated uplift program addressing real regulatory and operational gaps
• Work closely with senior architects and cross-functional teams in a major enterprise
• Sydney-based role with hybrid working

Diversity, Equity & Inclusion at Hudson
Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.

Casual Loading 
Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.

Consultant

[email protected]

Reference number: 247834
Profession:Risk & ComplianceCompliance

Risk & ComplianceRisk Management

Company: Hudson
Date posted: 21st Jan, 2026