Job Description
- Participates in the development of short/long term goals and plans for work group
- Communicates appropriately departmental performance
- Insures appropriate/available tools, supplies and facilities exist for all associates in department, that are necessary to perform core functions and responsibilities
- Consistently enforces all corporate/operational/departmental policies and values
- Provide coaching and direction to all associates within department that promote continued improvement in performance.
- Enforce all key performance indicators that measure productivity and quality standards associated with department functions and tasks.
- Investigate and appropriately resolve all complaints associated with performance of individual(s), department and/or operational tasks. Identify root cause, implement controls to prevent/minimize future occurrences.
- Promote team development and cohesive participation to achieve department/oper...
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