Capacity Manager

With capacity of services within the client data centres now at a premium we are designing and building a robust framework to ensure each request is assessed and processed accurately under the multiple capacity processes that exist.

We require a Timezone Capacity Manager to own the end-to-end lifecycle of capacity requests for each Timezone. This is an operational role responsible for managing the full lifecycle of capacity requests across each different capacity process. The Capacity Manager owns intake, validation, data hygiene, tracking and triage preparation, ensuring requests move through the process quickly, accurately and consistently. Success is measured on speed, precision, and clean execution.

Key Responsibilities

• Operate each of the capacity request pipeline for your Timezone from intake to triage readiness
• Validate data, correct errors, enrich missing fields, and ensure requests are decision-ready
• Maintain SLA...