Capacity Planner

KEY RESPONSIBILITIES





+ Analyze and develop weekly scheduling recommendations to ensure optimal staffing levels.



+ Utilize trends and reports to accurately forecast staffing requirements.



+ Assume and perform various duties and responsibilities essential to the position's success.



+ Produce and process schedules and reports promptly as requested by clients.



+ Work closely with the operations team to analyze and enhance delivery processes.









QUALIFICATIONS







+ Must have 3-5 years of experience in Workforce Management and at least 2-3 years in Capacity Planning.



+ Background in Outbound and NonLive Planning is an advantage.



+ Attention to detail and a commitment to maintaining a high level of accuracy.



+ Ability to prioritize workload...