Captains and Stewards - BHM/DHM

Company Overview

Gamut HR Solutions is dedicated to offering employment opportunities that align with your career goals. With a small, dynamic team of 2-10 employees, our headquarters is located in Hyderabad. We specialize in connecting candidates with suitable job openings. For more information, visit our website at gamuthrsolutions.com .

Job Overview

We are seeking experienced Captains and Stewards specializing in BHM/DHM for a mid-level position at our Hyderabad location. This is a full-time role, ideal for candidates with a passion for excellent service and attention to detail. The selected candidates will play a pivotal role in ensuring exceptional service and efficient operations.

Qualifications and Skills

• Must possess skills in staff training to develop and improve the performance and morale of our team members (Mandatory skill).
• Expertise in guest relations to ensure high levels of customer satisfaction and repeat business (Mandatory skill).
• Proficiency in food service, which is essential for delivering a memorable dining experience to our guests (Mandatory skill).
• Knowledge in table setup to create an appealing and organized dining environment conducive to high-quality service.
• Ability to efficiently take and process orders, ensuring accuracy and timeliness in service delivery.
• Experienced in providing fine dining service, offering refined and courteous service to match upscale dining expectations.
• Strong communication skills to clearly interact with guests and team members, enhancing teamwork and service quality.
• Ability to work collaboratively with the kitchen staff to ensure seamless coordination and service delivery.

Roles and Responsibilities

• Lead and train the service team to maintain high standards of hospitality and efficiency in daily operations.
• Oversee the setup and preparation of the dining areas, ensuring alignment with service requirements and aesthetic standards.
• Address and resolve any service-related issues or guest complaints swiftly and professionally.
• Manage guest interactions attentively and ensure all special requests are handled warmly and adequately.
• Coordinate with kitchen staff and management to ensure a seamless and synchronized dining experience.
• Monitor service speed and quality, making adjustments as necessary to maintain superior performance.
• Maintain up-to-date knowledge of menu offerings, including any changes or daily specials.
• Support the continuous improvement of service procedures and standards to enhance guest satisfaction and operational efficiency.