Job Description
As a Car Care Operations Manager, you will lead and be responsible for overseeing the day-to-day operations across multiple locations in the UAE. This includes optimizing manpower utilization, ensuring high service quality, maximizing productivity, and enhancing customer satisfaction while maintaining cost-effective operations.
Roles and Responsibilities
Operations Management:
- Drive operational excellence across all locations aligned with the company’s strategic goals.
- Supervise and coordinate activities across all car care centers.
- Implement standardized operational procedures and ensure compliance.
- Monitor service delivery standards, workflow, and turnaround time.
Manpower Planning & Utilization:
- Optimize staffing levels across all locations to meet demand.
- Monitor and manage technician productivity and shift scheduling.
- Develop cross-training programs to improve t...
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