Job Description

As a Car Care Operations Manager, you will lead and be responsible for overseeing the day-to-day operations across multiple locations in the UAE. This includes optimizing manpower utilization, ensuring high service quality, maximizing productivity, and enhancing customer satisfaction while maintaining cost-effective operations.

Roles and Responsibilities

Operations Management:

  • Drive operational excellence across all locations aligned with the company’s strategic goals.
  • Supervise and coordinate activities across all car care centers.
  • Implement standardized operational procedures and ensure compliance.
  • Monitor service delivery standards, workflow, and turnaround time.

Manpower Planning & Utilization:

  • Optimize staffing levels across all locations to meet demand.
  • Monitor and manage technician productivity and shift scheduling.
  • Develop cross-training programs to improve t...

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