Card Operations Assistant Manager

Card Operations Assistant Manager will be managing the financial and operational aspects of debit cards. This will include but not limited to, Reconciliation, Settlement processing, Financial reporting, Dispute and Refunds, L2 Debit Card Support and investigation, Fraud Escalation and Payments while ensuring compliance to regulatory requirements. The role requires coordination with Finance, Treasury, Payment Network providers, Customer Experience, AML, Fraud and Product to ensure accurate and timely processing of tasks.

Scope & Authority

Current:

• Card Scheme Settlement
• Reconciliation of Debit Card transactions, including finance system posting
• Regulatory Reporting
• Dispute Chargeback Handling
• L2 Debit Card Support & Investigation
• Fraud Escalation
• Payment, invoice validation
• Weekly / Monthly reporting to stakeholders

New/Future:

• Automation of existing ...