Card Services Associate (Project-Based)

Overview

Are you detail-oriented and committed to delivering reliable customer service? This role may be for you. The Card Services Associate supports card operations by ensuring accurate processing and timely service delivery, while working closely with internal teams to meet established service standards.

Work Setup

On-site

Key Responsibilities

• Provide end-to-end operational and technical support for all beep™ card–related activities.
• Ensure data integrity and timely beep™ card delivery in accordance with client SLAs and Concession Agreement requirements.
• Serve as the primary point of contact for card equipment maintenance, replacement, file management, and related concerns.
• Encode and produce beep™ card applications and replacements in accordance with established procedures.
• Conduct internal audits for card processing, checking, approval, release, and production processes to ensure compli...