Job Description

Hours:

37.5 per week Monday - Friday

Are you great at organising a schedule? Do you find that you are great at finding a solution to a complex problem? When there is a group event, do you often find that you are the point of contact for everyone because you know the arrangements?

If this is you then perhaps you were a born Care Coordinator.

As a Care Coordinator, you will be responsible for aligning the schedule of your Care & Support Workers with the important needs of supporting people to receive care in their own homes.

Your responsibilities will include:

  • Allocation of Care & Support Workers to all service user visits.
  • Responding to incoming telephone enquiries.
  • Processing new service user referrals.
  • Preparing appropriate documentation for Field Care Supervisors.
  • Ensuring Customer and Care & Support Worker records are up to date.
  • Producing reports and management informatio...
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