Care Coordinator Assistant

Job Summary and Responsibilities

The Care Coordinator Assistant provides clerical, secretarial, and administrative support for the Care Coordination department. Under the direction and supervision of licensed staff, the assistant performs post‑acute care coordination activities (SHF, HHC, DME, Hospice, etc.), revenue‑related activities (authorizations, certifications, and payer communications), stocking and monitoring office supplies and equipment, and maintaining accurate departmental records. The position may serve as the point of contact for the department, responding professionally and timely to calls, messages, and forwarding communications to the responsible parties.

Position Summary

The Care Coordinator Assistant may also be assigned other duties within the scope of the role, including scheduling, faxing, auditing, transcribing, filing, delivering, sorting, editing, tracking, and correlating the department’s documentation, records, and forms. Th...