Job Description
Position Status Label: Non- Exempt
Labor Category: Customer Support
Remote/Onsite: Remote
Additional Informations:
Job Summary:
Provide telephonic care coordination outreach to support preventative health activities, including social needs, to reduce barriers to accessing care while optimizing health outcomes.
Responsibilities:
Ensures the responsible delivery of comprehensive care coordination services to enrollees.
Conducts general assessments for appropriate referrals to Personal Health Consultants, primary health plans, and other resources.
Provides critical resources to members in real-time while also transitioning members to Personal Health Consultants for ongoing needs.
Values health equity, diversity and inclusion by providing patient-centered care, honoring and respecting each person through connection and thoughtful engagement.
Maintains metrics for telephonic outreach and member engagement....
Labor Category: Customer Support
Remote/Onsite: Remote
Additional Informations:
Job Summary:
Provide telephonic care coordination outreach to support preventative health activities, including social needs, to reduce barriers to accessing care while optimizing health outcomes.
Responsibilities:
Ensures the responsible delivery of comprehensive care coordination services to enrollees.
Conducts general assessments for appropriate referrals to Personal Health Consultants, primary health plans, and other resources.
Provides critical resources to members in real-time while also transitioning members to Personal Health Consultants for ongoing needs.
Values health equity, diversity and inclusion by providing patient-centered care, honoring and respecting each person through connection and thoughtful engagement.
Maintains metrics for telephonic outreach and member engagement....
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