Care Navigation Agent I

Array Behavioral Care is the nation's leading virtual psychiatry and therapy practice. As the leading mental health provider, Array is on a mission to transform access to quality, timely behavioral health care through innovative telepsychiatry solutions and services that span the entire care continuum, from the hospital to the home. Array partners with an extensive network of hospitals, health systems, community healthcare organizations, and payors to improve access and deliver the highest quality of care to patients. ABOUT THE ROLE The Care Navigator is largely responsible for assisting consumers with technical support and navigation through the registration and provider selection process. WHAT YOU'LL DO Evaluate and identify consumer needs and assist consumers with the selection of appropriate providers and services that best promotes quality and efficiency. Assist consumers with navigating the website and completing registration for services. Collect clinical information and screen ...