Care Navigator, Screening - Japan

Position Overview

The Care Navigator is responsible for providing care navigation support to assigned accounts, patients, and consumers using Exact Sciences products or intending to use them. Working cross-functionally throughout Exact Sciences, this role supports health systems and patients to deliver a high level of customer service and ensure positive patient outcomes. The role focuses on executing established workflows and providing routine assistance under general supervision.

The Care Navigator will be an exceptionally compassionate, creative, and motivated healthcare professional with a passion for serving patients, and a deep understanding of the healthcare ecosystem, from primary to specialty care. It is imperative that the Care Navigator possess exemplary customer service skills, have a demonstrated ability to work independently while following the regulation/guardrails, and function effectively as a member of the Exact Sciences team. The Care Navigator will b...