Job Description

Do you want a role where you can make a difference?

We are currently recruiting for a full-time Call Operator to join our existing night shift team that operates between 8pm - 7:15am. 

As a full-time Call Operator, you'll find there are a variety of shift patterns on offer, we also have part-time options available and for those we are looking for someone that is available for a minimum of 15 hours per week.

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What you’ll be doing as a Call Operator

Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice.

  • Accurately logging each call and inputting information into our CRM call handling platform
  • Being an integral part of a supportive team that provides the best possible experience for Residents

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    What we are looking for

  • Customer service experience whether that be from call centres, retail,...

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