Job Description

Position: Carhop

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary: This position serves product to guests.

Essential Job Duties:

  • Ensure that product meets operational, quality, and appearance standards before being delivered to guests
  • Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
  • Provide friendly, quick, and polite service to guests
  • Promptly respond to guest requests
  • Report customer complaints/issues to MOD
  • Assist guest with payment
  • Make accurate change quickly and efficiently
  • Clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot
  • Comply with all company policies, procedures, and operational standards
  • Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping coun...

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