Job Description
**DUTIES AND RESPONSIBILITIES**
The duties and responsibilities of this position consists of, but are not limited to, the following:
- Collaborate to create performance improvement plans to carrier and track improvement to plan
- Work to continuously improve carrier management processes
- Manage carrier rates, lane bids and maintains master rate file
- Responsible for rate and invoice exception management in conjunction with the internal customer account team
- Publish and interpret carrier scorecards and service metrics
- Work directly with customer on large RFP exercises
- Act as carrier escalation point to assist with the resolution of any open issues
- May participate in procurement projects including, but not limited to, data extraction, analysis, formatting, and presentation of rates and data related to pricing requests
- Other duties or responsibilities as assigned according to the team and/or country specific requirements
**QUALIFICATIONS**
R...
The duties and responsibilities of this position consists of, but are not limited to, the following:
- Collaborate to create performance improvement plans to carrier and track improvement to plan
- Work to continuously improve carrier management processes
- Manage carrier rates, lane bids and maintains master rate file
- Responsible for rate and invoice exception management in conjunction with the internal customer account team
- Publish and interpret carrier scorecards and service metrics
- Work directly with customer on large RFP exercises
- Act as carrier escalation point to assist with the resolution of any open issues
- May participate in procurement projects including, but not limited to, data extraction, analysis, formatting, and presentation of rates and data related to pricing requests
- Other duties or responsibilities as assigned according to the team and/or country specific requirements
**QUALIFICATIONS**
R...
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