Job Description

Description

Reporting to the Sr. Administrative Manager, the role is an individual contributor to administer system access on all company websites, both for employees and clients on CSR24, including but not limited to setting up and terminating access, resetting passwords, assisting with access issues with carriers, and troubleshooting general questions to support user needs. This role will also provide support to the Administration Lead as directed.

Responsibilities:

  • Manage timely and appropriate access on all company websites to include but not limited to:Create carrier logins for new employeesRemove terminated employees from carrier systems
  • Work with CSR24 lead to help maintain client logins
  • Support customer needs, including both employees and client system access, as applicable, with password resets, access issues with carriers, and troubleshooting basic questions, etc.
  • Develop and continually support effective wor...

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