Case Manager, Business Operations

.Xometry is a fast growing digital technology company that is disrupting the manufacturing industry. We are hiring Supplier Quality Engineers at all levels to support our rapid customer growth. Do you thrive on working on the edge? Do you want to transform an industry? This job is for you if your true strength is the ability to prioritize and communicate effectively to get you through even the most demanding of situations. As a Case Manager, you will be part of a fast moving team of technical professionals who solve supply chain problems for customized parts. What do we do in Case Management?

Take actions to improve on time delivery, quality, and customer satisfaction

Track and monitor the progress of numerous customer orders and partner jobs

Provide excellent customer and partner service by building relationships, creating partnerships, and by providing frequent and timely customer interactions on order updates

Apply first hand technical knowledge (o...