CASE MANAGER - Columbia, SC

An Intensive Case Manager (ICM) will develop Health Action Plans for all Class A medical
cases and any other cases with significant medical issues, such as mental health, chronic

illnesses and other complex conditions. ICM and the client will develop plans to overcome

barriers to achieve self-sufficiency.

The ICM will offer health support groups where common issues including health maintenance,

living with chronic illness, mental health issues, domestic violence, child abuse prevention,

nutrition and wellness issues are discussed.

The ICM will also maintain family sufficiency, increase community support networks and support

clients’ ability to address their own needs. Refugees will be connected with services such as

child care services, housing resources, employment and educational resources, financial and

medical literacy and matched with mentors.

Essential Functions:

1. Provide intensive case management to refugee individuals identified with special health

needs.

2. Facilitate client access to health providers including referral, scheduling, transportation

and arrangement for interpretation.

3. Deliver outreach activities to local refugee stakeholders, recruit, train and support

mentors who will provide mentorship to eligible clients.

4. Encourage capacity building at local healthcare and mental health providers for treatment

of refugees.

5. Provide health literacy as well as other helpful workshops to refugee clients.

6. Document and report according to contractual requirements and in accordance with

HIPAA guidelines.

7. Other duties as assigned by supervisor or designee.