Case Manager

BASIC FUNCTION

Provides advocacy and assistance to patients in a safe, timely, efficient and effective approach with concerns related to biopsychosocial stressors including all unmet health needs. Case Manager monitors and works closely with the patient, care providers, and multidisciplinary teams to help enable patients to achieve their goals.

GENERAL RESPONSIBILITIES

1. Upon individual self-referral or outside referral, meets with patient to assess needs, assist with basic priority setting for continued independence as well as explaining Seneca Nation Health System (SNHS) policies and procedures.
2. Utilize knowledge of the SNHS and other Seneca Nation resources and departments.
3. Observes and monitors progress and goals of patient set by the Clinical Care Coordinator or Care Collaboration Supervisor, or other care providers.
4. Makes referrals, coordinates care, liaison for patient with internal or external agencies, and adv...